Legal
Last updated: [DATE].
If you're not satisfied, request a full refund within 14 days of your first payment on a plan, no questions asked. Email billing@begrasp.com or use the refund action in your dashboard. Refunds are issued to your original payment method within [5–10] business days.
You can cancel from Settings → Plan & Billing at any time. Cancellation takes effect at the end of your current paid period — you keep full access until then, after which the dashboard becomes read-only. We never auto-downgrade; if you cancel, we may offer a smaller plan instead.
Plan changes are prorated by our payment processor. Upgrades apply immediately; downgrades apply at the next period and are never automatic.
Annual prepay (Pro / Max) is refundable within the 14-day window. After 14 days, [annual plans are non-refundable / refunded pro-rata for the unused full months — CONFIRM].
If a renewal payment fails, we retry automatically and email you to update your card. After a grace period, the subscription pauses and the dashboard goes read-only until payment succeeds.